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1. Purpose of This Privacy Policy
This privacy policy explains how Glimmer Corporate Services gathers, handles, and safeguards your personal data when you visit or interact with our website (www.glimmerdxb.com), including any information you supply when acquiring our offerings or engaging with our platform.
Our digital platform is not intended for minors, and we do not knowingly collect information from children. It is vital that you read this document alongside any other fair processing notices we might supply on specific occasions when we gather or handle data about you, ensuring you remain completely informed of how and why we utilize your details. This policy serves as a supplementary notice and is not designed to supersede other policies.
We oversee your personal data as the responsible entity. Should you have any inquiries regarding this policy, please reach out via our designated contact details listed below.
2. Contact Details
If you have any questions, concerns, or requests regarding this privacy policy or our data management practices, please contact us at:
Email: info@glimmerdxb.com
Website: www.glimmerdxb.com
3. Updates to the Privacy Policy and Your Duty to Inform Us
We routinely audit and update our privacy framework. It is essential that the personal records we maintain about you remain accurate and up-to-date. Please notify us promptly if your personal details change during the course of our professional relationship.
4. Third-Party Links
Our website may feature links to external websites, plug-ins, and third-party applications. Clicking on those links or enabling those connections may allow external entities to gather or share data about you. We do not govern these external websites and bear no liability for their respective privacy declarations. When you depart from our platform, we encourage you to review the privacy notices of every website you visit.
5. The Data We Collect About You
Personal data, or personal information, denotes any information relating to an identifiable living individual. It excludes anonymized data where identity has been permanently removed. We may gather, utilize, store, and transfer various categories of personal data, categorized as follows:
- Identity Data: Includes first name, maiden name, last name, username or comparable identifier, marital status, title, date of birth, and gender.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account information and payment card details.
- Transaction Data: Includes details concerning payments to and from you, alongside other particulars of products and services you have acquired from us.
- Technical Data: Includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other device technologies utilized to access our website.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Includes details concerning how you utilize our website, products, and services.
We also compile, utilize, and distribute Aggregated Data (such as statistical or demographic metrics) for any lawful purpose. Although Aggregated Data may originate from your personal data, it is legally disassociated from your identity and will never directly or indirectly expose who you are. However, if we merge or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined dataset as personal data to be utilized strictly in accordance with this privacy policy.
We do not gather any Special Categories of Personal Data about you (which includes details regarding your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, and biometric data), nor do we compile any records concerning criminal convictions and offenses.
6. Failure to Provide Personal Data
Where we are obligated by law to collect personal data, or under the terms of a contract we share with you, and you fail to supply that data upon request, we may be rendered unable to fulfill the contract we are executing or attempting to enter into (for instance, providing you with services). In such cases, we may have to cancel a service you have with us, though we will notify you immediately if such a circumstance arises.
7. How Your Personal Data Is Collected
We deploy diverse methods to gather records from and about you, including through:
Direct Interactions
You may supply us with your Identity, Contact, and Financial Data by completing digital forms or corresponding with us via post, phone, email, or other channels. This encompasses personal data you provide when you:
- Apply for our corporate or advisory services;
- Establish an account on our website;
- Subscribe to our publications or bulletins;
- Request marketing communications to be directed to you;
- Participate in a competition, promotion, or market survey; or
- Submit feedback or communicate with us.
Automated Technologies or Interactions
As you navigate and interact with our platform, we automatically capture Technical Data concerning your equipment, browsing actions, and traffic patterns. We gather this personal data utilizing cookies, server logs, and comparable technologies.
Third Parties or Publicly Available Sources
We receive personal data about you from various external partners and public directories, including:
- Technical Data from analytics providers, advertising networks, and search information providers;
- Contact, Financial, and Transaction Data from technical, payment, and delivery service providers; and
- Identity and Contact Data from data brokers, aggregators, or public registries.
8. Our Legal Basis for Processing Your Personal Data
We will only utilize your personal information when legally permitted to do so. Most commonly, we will rely on the following legal foundations:
- Consent: Where you have given explicit, clear consent for us to process your personal data for a defined objective.
- Contract: Where processing is essential for the performance of a contract to which you are a party, or to take preparatory steps at your request prior to entering into an agreement.
- Legal Obligation: Where processing is mandatory for us to comply with a statutory or regulatory duty.
- Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a commercial third party), provided your fundamental rights and freedoms do not override those interests.
9. Purposes for Which We Will Use Your Personal Data
Below is an overview detailing the primary ways we utilize your personal data and the corresponding legal grounds we rely upon:
| Purpose / Activity | Type of Data Involved | Lawful Basis for Processing |
|---|---|---|
| To register you as a new client |
(a) Identity (b) Contact |
Performance of a contract with you |
| To process and deliver your orders |
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communications |
(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated) |
| To administer and protect our business and website |
(a) Identity (b) Contact (c) Technical |
(a) Necessary for our legitimate interests (for network security and fraud prevention) (b) Necessary to comply with a legal obligation |
10. Data Security
We have implemented robust security measures designed to prevent your personal data from being accidentally lost, utilized, accessed unauthorizedly, altered, or disclosed. Furthermore, access to your personal data is restricted to employees, agents, contractors, and other third parties who possess a verified business requirement to know. They will process your personal data strictly under our instructions and are bound by strict obligations of confidentiality.
11. Data Retention
We will store your personal data only for as long as necessary to fulfill the objectives for which we gathered it, including satisfying any legal, accounting, or reporting mandates. To determine the appropriate retention duration, we evaluate the volume, nature, and sensitivity of the data, the prospective risk of harm from unauthorized use or disclosure, our processing objectives, and applicable legal requirements.
12. Your Legal Rights
Under specific circumstances, data protection laws grant you distinct rights concerning your personal data, including the right to:
- Request access to your personal data.
- Request correction of the personal data we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time where we rely on consent to process your data.
Should you wish to exercise any of the rights outlined above, please contact us at info@glimmerdxb.com.
13. What We May Need From You
We may need to request specific information from you to help us confirm your identity and guarantee your right to access your personal data (or to exercise any of your other rights). This represents a security safeguard to ensure personal data is not exposed to any individual lacking authorization to receive it.
14. Time Limit to Respond
We strive to address all legitimate inquiries within one month of receipt. Occasionally, complex requests or a high volume of submissions may extend this timeline beyond a month; in such events, we will notify you and keep you updated throughout the process.